PRIVACY POLICY

This Privacy Policy was last updated on May 20, 2020.

In this policy, you will find all the information regarding the processing of your personal data and the rights you may exercise to maintain control over such data. You should read it carefully before using this Website. If you have any questions, please do not hesitate to contact us.

At “SUBLIME PROFESSIONAL,” we require the personal data that we request from you during your navigation and use of the website www.SublimeProfessional.com (hereinafter “the Website”) for the purpose of:

• Providing you with various channels to contact us, to request information, resolve doubts, etc.
• Processing the purchase of our courses and other training activities we may offer, and managing our services.
• Offering you, where applicable, products and services that may be of interest to you via electronic means.
• We may also use your data to help improve the development, maintenance, and usability of the Website.

In any event, we guarantee that we will safeguard this information with the highest security measures in accordance with current personal data protection regulations.

At any time, you may exercise the rights provided by data protection regulations or ask us any questions regarding the processing of your data by contacting us at info@sublime-professional.com.

1. WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

Your personal data will be processed by SUBLIME-PROFESSIONAL ANTIMATTER S.L (hereinafter “Sublime Professional”) with Tax Identification Number (NIF) B-42777227 and registered office at Plaza Europa 26-28, 08902 Hospitalet de Llobregat (Barcelona).

Contact email: info@sublime-professional.com

2. WHAT REQUIREMENTS MUST YOU MEET TO PROVIDE US WITH YOUR PERSONAL DATA?

2.1. Minimum Age

To provide us with your personal data, you must be at least 14 years old and/or have sufficient legal capacity to use this Website. However, to purchase our services through our Website, you must be of legal age and have full legal capacity to act on your own behalf or on behalf of legal entities.

2.2. Accuracy

When you provide your data to use our services, you warrant that the data and information provided are real, truthful, up-to-date, and that they belong to you and not to any third party.
You must also notify us of any modifications to the data provided, remaining responsible for the accuracy and correctness of the data at all times.

2.3. Age and Accuracy Verification

SUBLIME PROFESSIONAL reserves the right to verify your age and identifying information at any time, including by requesting an official document or an equivalent procedure. In the event that fraud is detected or there is a suspicion that the User is underage, we may delete, temporarily deactivate, and/or cancel your account.
Similarly, if you choose a username or identifier similar to one already in use, SUBLIME PROFESSIONAL reserves the right to remove or reclaim it as appropriate.

3. WHAT DATA PROCESSING DO WE PERFORM THROUGH THE WEBSITE AND WHAT ARE ITS MAIN FEATURES?

Below, we explain how we process your personal information and provide you with detailed information regarding your privacy.

3.1. Browsing and Use of Our Website

What Data Do We Collect?

• Website Usage Information: When you access the Website—even if you are not registered—we collect information through cookies and other tracking tools. These tools are small files that are downloaded to your device and collect data regarding your use of the Website. Through these tools, we may collect information; for further details, please refer to our Cookie Policy.
• Device Information: During your use of the Website, we collect information about the device you use to access it, such as the device model, operating system and version, unique device identifier, and network information.
• Location Information: We also collect your IP address, time zone, and, where applicable, your mobile service provider, which enables us to determine a general location.
• User Navigation Information: We gather information about how you use the Website, including frequency of use, sections visited, usage of specific functions, etc.

What Are the Purposes of Processing Your Personal Data?

• Statistical Analysis and Improvement of the Website: All information collected via cookies and other tracking tools helps us analyze, maintain, and improve the Website. Based on the analysis of users’ navigation patterns, we can detect Website errors, design aspects to improve, or the need to add new functions and services. For more information, please review our Cookie Policy.
• Prevention, Detection, and Prosecution of Illicit Activities: SUBLIME PROFESSIONAL may process your data to monitor and prevent any form of abuse of our services (e.g., fraudulent activities, denial-of-service attacks, spam, unauthorized access), or any other practices that violate the Website’s Terms of Use or jeopardize the security of the information or the Website’s integrity.
• Advertising on the Website and Social Media: The Website may display advertising banners that include text, images, animations, and/or videos. These banners may link to third-party websites for advertising and/or informational purposes, and SUBLIME PROFESSIONAL is not responsible for their content. Such advertising may include personalized ads based on information collected from cookies or other tracking devices in your browser. Even if you opt out of receiving personalized ads via your browser settings, you may still see ads based on other factors such as your general location or generic criteria.
  Additionally, tracking devices associated with social networks configured on the Website (see our Cookie Policy) may allow us to create an audience for matching on the relevant social networks. Data sent is encrypted in our systems before being transmitted to the social network (i.e., an anonymized version of your data is sent) for the purpose of displaying SUBLIME PROFESSIONAL ads on your social media feeds. For more details, please visit: Facebook Custom Audience Terms.

What Is the Legal Basis for Processing Your Data? Is the Provision of These Data Mandatory?

• The information collected via cookies and other tracking tools is based on your consent, which we request when you access the Website via an informational pop-up. You may withdraw your consent at any time by following the steps outlined in our Cookie Policy.
• We may also use this information based on our legitimate interest in analyzing and evaluating the use of our Website and implementing necessary improvements.

How Long Do We Retain Your Information?

• The retention periods for information collected via cookies depend on the specific cookie. The retention period for each type of cookie is specified in our Cookie Policy.

To Whom Do We Disclose Your Personal Information?

• Disclosures of personal data through third-party cookies (i.e., cookies collected and managed by a third party) for the purposes described are detailed in our Cookie Policy.
• We may also use the services of service providers who will have limited access to the data and are bound by confidentiality obligations (for more information on how our service providers operate, see Section 4 below).

If at any time we decide to display advertising on the Website, we may share certain data with advertisers and third-party networks to offer you targeted and personalized ads, as well as to perform statistical analyses. Advertisers may also share with us data they collect about you to display our advertising on other sites. For further information, please review our Cookie Policy.

3.2. Contacting Us Through Our Channels (Contact Form, Email, WhatsApp, Chat, Appointment Scheduling, etc.)

What Data Do We Collect?

• Identifying and Contact Information: We collect the information you provide through the means available on the Website. This includes your name (and surname, where applicable), email address, and phone number (depending on the method used), as well as any other information you include in your communications.
• Curricular, Academic, and Professional Information: If you send us your Curriculum Vitae (CV), we may process information regarding your education, training, academic experience, and any additional information included.

What Are the Purposes of Processing Your Personal Data?

• Responding to Your Inquiries: The primary purpose is to respond to your inquiries, resolve your doubts, and provide the requested information, as well as to follow up where applicable.
• Advising You on Our Courses and Activities: If available, we may offer advisory services via our customer support so you can express your interests and we can recommend courses and activities that best suit your needs. This service is available by appointment; you must select a date and time (subject to availability) and provide your contact details. Our department will then contact you at the indicated time.
• Participation in Our Selection Processes: If you send us your CV, we will process your personal data to initiate, if applicable, a selection process for potential hiring and to follow up on it.
• Improving Customer Service: All information derived from inquiries, consultations, and advisory services helps us understand and improve our own customer service. After the retention period specified in section (d) below, all collected information will be anonymized for statistical purposes and will not be linked to specific users.

What Is the Legal Basis for Processing Your Data? Is the Provision of These Data Mandatory?

• Consent: The data provided for the above purposes will be processed based on your consent, which is given voluntarily when you contact us via the means provided, either to request information, send other communications, or submit your CV for selection processes.
• Legitimate Interest: All information collected by our customer service department will be used to improve the quality of our customer service based on our legitimate interest.

How Long Do We Retain Your Information?

• We will process your personal information for as long as your inquiry is being handled and for an additional 6 months for follow-up purposes. Once this period has ended, SUBLIME PROFESSIONAL will retain your data in a blocked state for the time periods required by law to address any liabilities and to demonstrate compliance with our obligations. This is unless you initiate a new processing. From that point on, SUBLIME PROFESSIONAL will only process the information in an anonymized form, so that it is not possible to link the statistical information to specific users.

• In the case of your CV, we will process your personal data during the selection process, and if there is no active selection process, for a maximum of 1 year for potential future selection processes that may match your professional profile or the interests you have indicated.

To Whom Do We Disclose Your Personal Information?

• We do not make any additional disclosures beyond those indicated in Section 4 (see “To Whom Do We Disclose Your Personal Information?” below). Some of the channels through which you may contact us are managed by service providers, who act as Data Processors. More information on how these service providers operate can be found in Section 4, under “Service Providers.”

3.3. Newsletter Subscription and Receipt of Other Commercial Communications by Electronic Means

What Data Do We Collect?

• Contact Information: For sending commercial information electronically, we use the contact data you provide in the subscription form for our newsletter, or the contact data (email or mobile phone) we have based on our contractual relationship, as applicable.

What Are the Purposes of Processing Your Personal Data?

• Sending Publications of Interest and Commercial Communications: If you have a contractual relationship with us or have subscribed to receive commercial information, we may send you communications via electronic means (email, SMS, WhatsApp, or others) about products and services related to SUBLIME PROFESSIONAL.
• These communications will not, in any case, infringe your privacy rights or personal data, and will not be intrusive in terms of frequency.

What Is the Legal Basis for Processing Your Data? Is the Provision of These Data Mandatory?

• Commercial communications are sent:
  • Based on our prior contractual relationship; or
  • Based on your consent, which is requested at the time of subscribing to our mailing list or by ticking the corresponding box in other forms.

If you do not wish to receive such communications, you may withhold or withdraw your consent at any time by following the instructions provided in each commercial email or by sending us an email at info@sublime-professional.com indicating your desire to stop receiving these communications.

Even if you unsubscribe from commercial communications, you may continue to receive administrative communications related to the services you have contracted or other communications necessary for contractual execution or security.

How Long Do We Retain Your Information?

• We will keep your personal information for as long as our contractual relationship is active. Once it ends, SUBLIME PROFESSIONAL will retain your data in a blocked state for the legally required periods to address any liabilities and demonstrate compliance with our obligations.
• If the sending of commercial communications is based on your consent, your information will be retained as long as you remain subscribed to our mailing list, and once you unsubscribe, it will be retained in a blocked state for the legally prescribed periods to address any liabilities.

To Whom Do We Disclose Your Personal Information?

• There are no specific additional disclosures of your personal data for the purposes indicated in this section. However, we may use the services of email marketing companies or other advertising and marketing service providers, who will have limited access to your data and are bound by confidentiality obligations (for more details, see Section 4, “To Whom Do We Disclose Your Personal Information?” under “Service Providers”).

3.4. Registration and Contracting of SUBLIME PROFESSIONAL’s Training Services

What Data Do We Collect?

At the Time of Registration:

• Identifying and Contact Information: We collect the information you provide via the registration form on our Website, including your name, chosen username, and email address.
• Social Media Registration: If you choose to register or log in via a third-party social network, we will have access to part of your public account information, including your name and other profile details.

During the Use of the Services:

• Navigation Data: While using our services, in connection with your registration data, we may collect the information described in Section 3.1 regarding Website usage.
• Profile Data: You may provide additional information on your profile, such as a photo, website link, or your professional social media profiles.
• Course Participation Information: While taking a course, we collect information about your participation, such as completed tasks and activities, and interactions with other students. Certain training activities provide channels to communicate with instructors or other students, through which you may post content related to the training activity you have enrolled in.
• Image and Voice: Some training activities require interaction via videoconferences with other students or instructors.
• Transaction Information: If you have made a paid subscription or other transactions, we collect data about such purchases, including payment information, payment method used, billing details, shipping, and contact information. For security reasons, we do not collect or store information about the cardholder, card number, or other data linked to the payment card.

What Are the Purposes of Processing Your Personal Data?

1. Registering You and Providing Our Service: The primary purpose of processing your personal data is to register you on our Website, verify your identity and legal age, and to manage, execute, and monitor the services we offer.
   If you register through a social network, we will access the data available on your social media profile for the same purposes, and we will not post anything on your behalf without your consent.
   This includes various processes related to:

   • Managing the student’s profile and record in relation to the training activities and courses offered by SUBLIME PROFESSIONAL. The profile data will be visible to other course participants.
   • Managing videoconferences and training activities that require online interaction.
   • Tracking and following up with the student.
   • Inviting you to events and other activities related to the course and networking opportunities.
   • Fulfilling our obligations under the Service Contract and resolving disputes.

2. Managing Our Services and Contacting You:
   For the ordinary management of our services, it is necessary to process your identifying and contact data and, in the case of paid services, data related to your chosen payment method. This information is used to manage your account and any purchases you make, as well as to send you administrative communications (e.g., updates, changes to service conditions, security alerts) and to respond to any requests you may send.

3. Improving the Website, Services, and Content:
   All personal information collected during our contractual relationship allows us to create an anonymous profile which, when combined with other users’ profiles, generates usage statistics. These statistics help us understand how the Website and our services are used, enabling us to improve and adjust the content and services offered. This profile is anonymous and cannot be linked to a specific user.
   Additionally, all information collected through cookies and other tracking tools helps us analyze, maintain, and improve the Website by identifying errors, design improvements, or the need for new functions and services. For more details on our use of cookies, please review our Cookie Policy.

4. Sending Publications of Interest and Commercial Communications:
   If you have purchased a product from our online store, we may send you electronic communications about related products and services, as explained in Section 3.3.

5. Prevention, Detection, and Prosecution of Illicit Activities:
   SUBLIME PROFESSIONAL may process your data to monitor and prevent any form of abuse of our services (e.g., fraudulent activities, denial-of-service attacks, spam, unauthorized access) or any practices that violate the Terms and Conditions or jeopardize the security of the information or the integrity of the Website.

What Is the Legal Basis for Processing Your Data? Is the Provision of These Data Mandatory?

• The processing of your personal data is generally necessary to execute the contractual relationship created by your registration on our Website and to comply with our legal obligations (purposes 1, 2, and 5 above).
• The sending of commercial communications (purpose 4) is based on our prior contractual relationship.
• Data collected via cookies and other tracking devices is based on your consent, which is requested when you access the Website. This information may also be used based on our legitimate interest in analyzing and evaluating the use of the Website to implement necessary improvements (purpose 3).

How Long Do We Retain Your Information?

• We will retain your personal information for as long as our contractual relationship is active (e.g., during the course and while the Moodle platform is active). Once this relationship ends, SUBLIME PROFESSIONAL will retain your data in a blocked state for the periods required by law to address potential liabilities and demonstrate compliance with our obligations.
• The retention periods for information collected via cookies depend on the specific cookie. The retention period for each type of cookie is specified in our Cookie Policy.

To Whom Do We Disclose Your Personal Information?

• In addition to the disclosures indicated in Section 4 below (“To Whom Do We Disclose Your Personal Information?”), we may share basic identifying data with other students enrolled in your courses for informational purposes and to facilitate the proper conduct of joint activities. For example, if you post a comment, question, or query using the platform’s internal tools (such as discussion forums), your user information (including your name) may be publicly visible to others.

3.5. Purchase of Training Programs

What Data Do We Collect?

• Identifying and Contact Information: We collect the information you provide through the purchase form on our Website. This includes your name, shipping and billing addresses, email address, and any other data necessary to process your purchase and shipment.
• Transaction Information: We collect data regarding your purchases or transactions as needed to process the order. This may include payment information, payment method used, billing details, shipping information, and contact details. In general, all our payment methods are secure; we do not collect or store information about the cardholder, card number, or other payment card details.

What Are the Purposes of Processing Your Personal Data?

1. Processing Your Purchase and Shipment:
   The primary purpose is to process your online store purchase and to arrange for the shipment of the products.
2. Managing Our Services and Contacting You:
   For the ordinary management of our services, it is necessary to process your identifying and contact data and, if applicable, payment data to manage your purchases. This information is also used to send you administrative communications (e.g., updates, changes in service conditions, security alerts) and to respond to any requests you may submit.
3. Improving the Website, Services, and Content:
   As explained in Section 3.4, all personal information collected during our contractual relationship is used to create an anonymous profile for statistical purposes, helping us understand and improve the Website and our services. Data collected via cookies and other tracking tools is also used for these purposes. For more details, please review our Cookie Policy.

What Is the Legal Basis for Processing Your Data? Is the Provision of These Data Mandatory?

• The processing of your personal data is generally necessary to execute the contractual relationship created by your registration on our Website and to fulfill our legal obligations (purposes 1, 2, and 5 above).
• The sending of commercial communications (purpose 4) is based on our prior contractual relationship.
• Data collected via cookies and other tracking devices is based on your consent, which you provide when accessing the Website. This information may also be used based on our legitimate interest in analyzing and evaluating the use of the Website to implement necessary improvements (purpose 3).

How Long Do We Retain Your Information?

• We will store your personal information for as long as our contractual relationship remains active. Once it ends, SUBLIME PROFESSIONAL will retain your data in a blocked state for the legally required periods to address potential liabilities and to demonstrate compliance with our obligations.
• The retention periods for information collected via cookies depend on the specific cookie. These retention periods are specified for each type of cookie in our Cookie Policy.

To Whom Do We Disclose Your Personal Information?

• In addition to the disclosures specified in Section 4 (“To Whom Do We Disclose Your Personal Information?”), we will use the services of transportation companies for the shipment of products purchased through our online store. Such disclosure is necessary to fulfill our contractual obligations (i.e., the shipment and delivery of the purchased product).

3.6. Publication of Blog Comments

What Data Do We Collect?

• Basic Identifying and Contact Information: For the publication of comments, we request basic contact data via the appropriate form. You may choose to use an alias if you do not wish to publish your real name.

What Are the Purposes of Processing Your Personal Data?

• Publishing Blog Comments: Through the designated form, you can publish a comment with your opinion on topics featured on the blog. The request for your email address is necessary for security and fraud prevention purposes.
  Please note that by publishing a comment, it will be visible to all users who visit the Website.

• Remember that publishing obscene, offensive, vulgar content, or content that incites criminal, defamatory, or violent behavior—or any content contrary to law, morality, generally accepted standards, or public order—is prohibited. SUBLIME PROFESSIONAL reserves the right to remove any comments that violate these rules and to take any other measures deemed appropriate.

What Is the Legal Basis for Processing Your Data? Is the Provision of These Data Mandatory?

• Consent: Publishing comments is completely voluntary; by doing so, you grant your consent for your comment to be published and processed by SUBLIME PROFESSIONAL.

How Long Do We Retain Your Information?

• Comments will remain published for as long as the relevant post is live on the blog (i.e., for as long as it remains relevant to the public).

To Whom Do We Disclose Your Personal Information?

• There are no specific disclosures of your personal data for the purposes described in this section. However, we may use the services of service providers who will have limited access to your data and are bound by confidentiality obligations (for further information, see Section 4, “To Whom Do We Disclose Your Personal Information?” under “Service Providers”).
  Keep in mind that comments are public and will be visible to all other users.

3.7. SUBLIME PROFESSIONAL’s Presence on Social Media

SUBLIME PROFESSIONAL on Social Media:
SUBLIME PROFESSIONAL maintains profiles on major social networks such as Facebook, Twitter, Instagram, LinkedIn, and YouTube.

When you follow any of our social media pages, the processing of your data will be governed by the terms of use, privacy policies, and access regulations of the respective social network, which you have previously accepted.

SUBLIME PROFESSIONAL processes your data for the purpose of managing its presence on the social network, informing you of activities, products, or services, and any other purpose permitted by the social network’s policies.

Please note that we do not control how the social network collects or processes information, so we recommend that you stay informed about the purpose and scope of data collection by those networks.

Use of Social Plug-ins or Add-ons:
When you use our services, you may share information on social networks (e.g., Facebook or LinkedIn) via an implemented social plug-in (such as a “Share” button). If you choose to share information using a social plug-in, the following data will be transferred to the corresponding social network:

• Date and time of your visit;
• The URL of the page you are visiting;
• Your IP address;
• The browser you are using;
• The operating system you are using;
• When applicable, your username and password if you are a registered user of the social network, as well as your first and last name;
• The specific information for which you used the plug-in.

Regarding such information, please refer to the terms and conditions of the respective social network. We encourage you to stay informed about the purpose and scope of data collection via social plug-ins. If desired, you can block social plug-ins in your browser settings. Please note that we do not control the data collected by the social network through the use of plug-ins.

4. TO WHOM DO WE DISCLOSE YOUR PERSONAL INFORMATION?

Generally, SUBLIME PROFESSIONAL does not disclose your data to third parties. However, in addition to the specific disclosures described in the sections above, we inform you of the following general disclosures affecting all of the processing activities:

• Essential Service Providers: We may disclose your data to service providers essential to executing the services we offer (e.g., hosting companies, internal communication platforms used by Sublime Professional, data hosting companies for our own use, etc.). These entities have signed the appropriate confidentiality agreements and will only process your data according to our instructions, and solely for the service provided.
• International Transfers: Some of our service providers are located in the United States or other countries outside the European Economic Area. The services provided by these providers involve an international transfer of your personal data, which may result in a lower level of protection than that provided under European law. However, all such providers are adherent to the Privacy Shield framework (https://www.privacyshield.gov/welcome) or have signed the standard contractual clauses approved by the European Commission. Therefore, using these providers does not result in a lower degree of protection of your personal data than if providers located within the European Union were used.
  • Among others, we use services provided by Amazon Web Services, which is compliant with the Privacy Shield framework.
• Public Authorities and Other Entities: We may disclose your data to competent public authorities or other private entities (e.g., auditors) when required by law, or when needed to prevent or pursue abuses of our services or fraudulent activities through our Website. In such cases, the personal data you provide will be retained and made available to the administrative or judicial authorities.
• In the Event of a Corporate Transaction: If SUBLIME PROFESSIONAL undergoes a merger, acquisition, sale of all or part of its assets, or any other corporate transaction involving a third party, we may share, disclose, or transfer users’ data to the successor entity (even during the pre-transaction phase).
• Aggregated or Anonymized Data: We may disclose or use aggregated or anonymized data (i.e., data that cannot be linked to an identified or identifiable natural person) for any purpose.
• Third Parties with Your Consent or Another Legal Basis: If we wish to share data with third parties outside the scope of this Privacy Policy, we will, in any case, either request your consent or inform you about the disclosure and its legal basis.

Please note that this Privacy Policy only pertains to the collection, processing, and use of information (specifically personal data) by us through your interaction with our Website. Accessing third-party websites linked from the Website is subject to their own privacy policies, over which we have no control. Therefore, before providing any personal information to those websites, we recommend that you review their respective Privacy Policies.

5. WHAT RIGHTS DO YOU HAVE AS AN INTERESTED PARTY?

You may exercise the rights granted by law regarding the processing of your personal data by contacting our Data Protection Officer at info@sublime-professional.com.
Any requests concerning your rights will be resolved as soon as possible, and in any event within a maximum period of one month from the date we receive your request. In some cases, we may require you to provide a copy of your identification document or other identifying documentation to verify your identity.

The rights available to you include the following:

• Right to Withdraw Consent:
  You may revoke your consent regarding all processing based on consent at any time. However, withdrawal of consent will not affect the lawfulness of the processing based on consent prior to its withdrawal.

• Right of Access:
  You have the right to know what data are being processed, and if applicable, obtain a copy of that data, as well as information regarding:

  • The origin and recipients of the data;
  • The purposes for which the data are processed;
  • Whether there is any automated decision-making process, including profiling;
  • The data retention period; and
  • The rights provided by applicable law.

• Right to Rectification:
  You have the right to obtain correction of your personal data or to complete it if it is incomplete.

• Right to Erasure (“Right to be Forgotten”):
  You have the right to request the deletion of your personal data if they are no longer necessary for the purpose for which they were collected or if we are no longer authorized to process them.

• Right to Data Portability:
  You have the right to request the portability of your data for processing based on your consent or the execution of a contract, provided that the processing is carried out by automated means. In exercising this right, you will receive your personal data in a structured, commonly used, and machine-readable format. Alternatively, you may request that your data be transmitted directly to another company where possible.

• Right to Restrict the Processing of Your Personal Data:
  You have the right to restrict the processing of your data in the following cases:

  • When you have requested correction of your personal data during the period in which we verify their accuracy.
  • When you believe that we are not authorized to process your data, in which case you may request that we limit their use instead of deleting them.
  • When you believe that it is no longer necessary for us to process your data and you want us to retain them only for the purpose of exercising or defending any claims.
  • In cases where processing is based on our legitimate interest and you have exercised your right to object, you may request that we restrict the use of your data while we verify whether our interests prevail over yours.

• Right to Object:
  You have the right to object at any time to the processing of your personal data based on our legitimate interests, including profiling.

• Unsubscribing from Commercial Communications:
  You may, at any time, opt out of receiving commercial communications by sending an email to info@sublime-professional.com or by following the instructions provided in the footer of each commercial email we send you.
  Please note that even if you unsubscribe from these communications, you may still receive communications from SUBLIME PROFESSIONAL related to administrative management of the services you have contracted, security alerts, changes in our policies, and other communications necessary for maintaining our contractual relationship or to respond to any requests you send via the available channels.

• Right to Lodge a Complaint with a Supervisory Authority:
  At any time, if you consider that we have violated your data protection rights, you may file a complaint with the appropriate Supervisory Authority—in Spain, the Spanish Data Protection Agency (Agencia Española de Protección de Datos) at www.agpd.es.

• Account Closure and Unsubscription:
  To unsubscribe from our services, you must follow the procedure indicated in our Terms and Conditions. In the event of account closure, you will lose the right to use any benefits or services that you currently have active or that you may have previously contracted.
  If you request to close your account, we may retain your personal data for a period necessary to ensure the proper exercise of our processes, to meet our legal obligations, and to resolve any potential disputes.

All your personal data will be processed and retained only for as long as necessary to comply with the law or for the purposes described above. Once your data are no longer relevant for the purposes for which they were collected, they will be deleted or anonymized, including any backup records or related information.

6. HOW DO WE GUARANTEE THE CONFIDENTIALITY OF YOUR INFORMATION?

The security of your personal data is a priority for us. SUBLIME PROFESSIONAL has implemented all necessary security measures to ensure the effective use and processing of the personal data provided by you, safeguarding their privacy, confidentiality, and integrity, and employing technical means to prevent alteration, loss, unauthorized access, or processing of your data, in accordance with the state of technology at any given time.

We comply with the recommended security standards to protect your data. However, it is impossible to guarantee their complete security due to the inherent nature of the Internet and the possibility of malicious actions by third parties beyond our control.

We commit to acting promptly and diligently in the event that the security of your data is compromised, and to informing you if it is relevant.

7. WHICH REGULATIONS GOVERN THIS PRIVACY POLICY?

For further information on the regulations that protect and establish your rights, we provide below the laws that have inspired this policy and are relevant to you:

• General Data Protection Regulation (GDPR) EU 2016/679
• Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights
• Law 34/2002, of July 11, on Information Society Services and Electronic Commerce
  
  

SUBLIME PROFESSIONAL reserves the right to modify the content of this Privacy Policy at any time in accordance with legislative, jurisprudential, or interpretative changes by the Spanish Data Protection Agency.

We recommend that you periodically review this Privacy Policy to stay informed about how your personal data are processed and protected, as well as the rights available to you.